JOINT EUROPEAN PROJECTS University Management
UM-JEP 19105-2004

Coordinated by:



University of Zagreb
University Computing Centre


Event:

TEMPUS Joint European Project EQIBELT
2nd Workshop on E-learning Support Centers:
"Best Practices of E-learning Support Centers"

Location:

Zagreb, Croatia

G     University Computing Centre University of Zagreb

Date:

Wednesday, Thursday and Friday, April 2, 3 and 4, 2008

Lecturers:

     Experts from EU universities - EQIBELT project partners

     Experts and practitioners from HR universities

Audience (participants):

     Members of university's e-learning teams

     ICT or other staff involved in technological or pedagogical support to teachers and students

Purpose:

¥      to learn from and to discuss with colleagues from EU universities their approaches and practical experiences in day-to-day supporting of e-learning activities at university and faculty levels

¥      to analyze and discuss different organization models of e-learning support services, groups or centers

¥      to help appointed university's e-learning teams in process of defining services of e-learning support centers and defining business models and service level agreements with their users

Questions to be discussed and answered:

þ      Organizational and business models for supporting e-learning

þ      Competences of e-learning support groups and centers

  methodology and pedagogy

  web design

  media (video, audio, graphics, animations)

  e-learning tools (content development, VLE, …)

  general ICT

 

þ      Technological aspects

þ      Services of e-learning support groups and centers

  training courses

  helpdesk

  project management

  central servers and tools management and system administration

 

Methodology:

2     Presentation by workshop lecturers

2     Q&A sessions

2     Discussions

Language:

English