Event:

TEMPUS Joint European Project EQIBELT
2^nd Workshop on E-learning Support Centers:
"Best Practices of E-learning Support Centers"

Location:

Zagreb, Croatia

G     University Computing Centre University of Zagreb

Date:

Wednesday, Thursday and Friday, April 2, 3 and 4, 2008

Lecturers:

�     Experts from EU universities - EQIBELT project partners

�     Experts and practitioners from HR universities

Audience (participants):

�     Members of university's e-learning teams

�     ICT or other staff involved in technological or pedagogical support to teachers and students

Purpose:

¥      to learn from and to discuss with colleagues from EU universities their approaches and practical experiences in day-to-day supporting of e-learning activities at university and faculty levels

¥      to analyze and discuss different organization models of e-learning support services, groups or centers

¥      to help appointed university's e-learning teams in process of defining services of e-learning support centers and defining business models and service level agreements with their users

Questions to be discussed and answered:

þ      Organizational and business models for supporting e-learning

þ      Competences of e-learning support groups and centers

ü  methodology and pedagogy

ü  web design

ü  media (video, audio, graphics, animations)

ü  e-learning tools (content development, VLE, …)

ü  general ICT

ü  …

þ      Technological aspects

þ      Services of e-learning support groups and centers

ü  training courses

ü  helpdesk

ü  project management

ü  central servers and tools management and system administration

ü  …

Methodology:

2     Presentation by workshop lecturers

2     Q&A sessions

2     Discussions

Language:

English