Wednesday, April 2, 2008                                                       09:30-17:00

Moderators:  Wim Van Petegem, K.U. Leuven, Belgium
                      Marta Žuvić Butorac, University of Rijeka, Croatia

09:30-10:00

Opening

10:00-11:30

Wim Van Petegem, KU Leuven, Belgium: "From multimedia to multicampus education. How AVNET-K.U.Leuven supports the use of images and sounds to improve the quality of higher education in the Knowledge and Competence Network of the university"

11:30-11:45

Coffee break

11:45-13:15

Andreas Hruska, TUWien, Austria: "Technical E-Learning
Support and Rapid Prototyping - Using and enhancing Moodle at the Vienna University of Technology"

13:15-14:15

Lunch break

14:15-15:45

Carlos Ripoll Soler, Valencia University of Technology, Spain: "Workshop on users support from a quality management perspective“
- Workshop conclusions

15:45-16:00

Coffee break

16:00-16:20

√  Darko Grabar, Faculty of Organization and Informatics, UniZg: “Forming an e-learning support center at FOI - practical approach“

16:20-16:40

√ Jasmin Klindžić, Faculty of Humanities and Social Sciences, UniZg: “Implementing LMS in a large higher-education institution“

16:40-17:00

Q&A & Discussion

Thursday, April 3, 2008                                                     09:30 – 16:00

Moderators:  Jan Thomas, University of Vienna, Austria
                        Lucijana Leoni, University of Dubrovnik, Croatia

09:30-11:00

Jan Thomas, University of Vienna, Austria: “Cooperation and competition - eLearning-support at the University of Vienna“

11:00-11:15

Coffee break

11:15-12:45

Anna-Kaarina Kairamo, Helsinki University of Technology, Finland: “Towards Innovation University: how to balance daily support and preparation for future needs of ICT supported teaching and learning“

12:45-13:00

Q&A & Discussion

13:00-14:00

Lunch break

14:00-14:20

√: Tomica Hrenar, Faculty of Science, UniZg: "E-learning and Mathematical Methods in Chemistry"

14:20-14:40

√ Mario Šavar, Faculty of Mechanical Engineering and Naval Architecture, UniZG: “Implementation of LMS in the Fluid Mechanics Course“

14:40-14:55

Coffee break

14:55-15:15

√ Jasna Tingle & Branka Vuk Koračak, CARNet: “Organising student and tutor support in CARNet's E-learning Academy"

15:15-15:35

√ Tona Perišić & Vedran Mušica, CEU-Srce, UniZg:
“E-Learning Support Center at University of Zagreb”

15:35-16:00

Q&A & Discussion

Friday, April 4, 2008                                                              09:00 - 13:30

Moderators: Zoran Bekić & Sandra Kučina Softić, University
                     Computing Centre University of Zagreb, Croatia

09:00-10:00

Ilona Herbst, TUWien, Austria: "Skills and roles in context of E-learning Support Centers"

10:00-11:00

Gottfried Csanyi, TUWien, Austria: "Promotion and Support of Technology Enhanced Learning - Strenghts and Weaknesses of a Bottom-up Strategy"

11:00-11:15

Coffee break

11:15-12:45

Alfredo Soeiro, University of Porto, Portugal: “The experience of supporting staff in five years at U Porto - The Dos and Dont's”

Rita Falcão & Isabel Martins, University of Porto, Portugal: "E-learning at UP: 1998-2008 - e-learning and innovating in a traditional university"

 – by videoconference

12:45-13:30

Discussion and conclusions